Reference

permata805 Legal Rules For Your Account

permata805 Legal terms set out how your account, wallet records and lobby access are handled in Indonesia.

Account termsWallet recordsLocal-law accessData requests
permata805 permata805 Legal Rules For Your Account
POLICY CONTACT

Get Legal Help Near Your Cashier Path

A clear contact path helps when a Legal question affects login, a wallet record or an account request.

Account access If phone verification or login does not complete, send the account contact shown in…
Wallet status For a Legal question about a wallet entry, include the payment rail and receipt…
Policy request You can ask us to clarify a clause, correct an account detail or explain…
DATA PRACTICE

How We Handle Legal Account Requests

Our Legal process is designed around records we can check: account details, phone verification, wallet references and requests sent through the account support path.

Account data

We use the details connected to your account to provide access, match phone verification and investigate a specific wallet record. Please keep your registered information current so a Legal request can be checked against the correct account.

Cookies

Cookies may support account sessions and remember practical page settings. They do not replace phone verification. Your browser can manage cookie permissions, while account-related requests should be sent through the support contact shown after login.

Security checks

We may ask for account details or a payment reference when checking access or wallet status. Do not send passwords or private wallet credentials in a public message. Phone verification remains part of the account-security path.

Record retention

We retain account and transaction references for the period needed to operate the account, resolve a stated request and meet applicable local requirements. If you ask about a record, identify its date, rail and account contact.

Who to contact

Send Legal questions, correction requests and access concerns through the support contact displayed in your account area. Include only the details needed to identify the matter, such as your registered phone and a receipt reference.

Change requests

To request a correction or ask how your information is used, describe the exact field or policy clause and explain the change you seek. We may verify account ownership before changing details connected with wallet activity.

Answers Before You Open An Account

These Legal answers address the points most often checked before an Indonesian account is opened: who may access the service, what happens to account and payment records, how cookies work, and where a request should go. We keep the wording practical so you can compare it with the notices shown during account creation and wallet activity.

It covers account access, phone verification, wallet records, cookies, security checks, retention and requests to correct or clarify information. The terms apply where local law permits, while your eligibility depends on local law and the notices displayed during account creation.

Yes. Account and lobby access depends on local law. We use the wording where local law permits because eligibility and permitted activity can differ by jurisdiction. Check the access notice shown for your account and contact support if a clause is unclear.

Phone verification connects the account holder with the account record before account access or a sensitive account action. It also helps us investigate a wallet reference correctly. Keep your registered phone detail current and use the account support contact if verification stalls.

DANA and QRIS references may be used to match a wallet action with your account, alongside OVO, GoPay, bank transfer or virtual account records. If a record needs checking, send the payment rail and receipt reference through the account support path.

Use the support contact displayed inside your account area and state the exact detail you want corrected. Include your registered phone information and the reason for the request, but do not send a password or private wallet credential in a public message.

Cookies may help maintain an account session and remember practical browser settings. Your browser controls cookie permissions, while account access still follows phone verification. For a question about a cookie or policy clause, use the account support contact shown after login.

We retain account and payment references for the period needed to operate the account, resolve a specific request and meet applicable local requirements. To ask about a record, provide its date, payment rail and registered account contact so we can locate it.